OTHERWISE VERY GOOD, Hi,Shpock on Wednesday you informed me that my account has been restricted because of 'an unrealistic amount of messages and offers...' I have a registered business account on ebay. Do not but from shpock they have no customer support I may have to go through a legal approach to recover monies owed. Create Account. We want to fix this for you and as we don’t have your details from this review, please contact our Support Team via Help Centre and they will get back to you! Are you a seller? It is my job to buy multiple items each day hence me making many offers and questions. But I will close my account because of such bad experience with a seller who just sent a kids plastic hoover in bin bag no protection but said paid for delivery for protection but wanted me to call them. Don’t trust any seller who won’t accept Shpock payments of PayPal goods and services. If you have general questions about the Shpock App or need user support, please click here . Only wish there was a mere BASIC ONLINE customer service management in place … If there is anything that we could do for you, please contact our Support Team via HelpCentre. You have no items in your shopping cart. Your experience can help others make better choices. On every listing, you will find pictures, owner information, product description, and price. Some want free postage and money off item too or demand you d erliver fir free. I have suspicions on a user I have previously dealt with how can I report them? Hi Emma, We are really sorry that you had a bad experience. Hi Anton, Thanks so much for your feedback, and really sorry to hear that. You can target your prospective audience based on geographical location or even a postcode. My item was trackable confirmed as received with thanks and positively reviewed by the buyer but my balance is still pending! My advice don’t use SHPOCK wallet, get the customer to collect or pay for postage & bank transfer! Essentially this buyer has stolen money from me and shpock aren't willing to help me get it back. No help on how to delete and reinstall app, no guidelines anywhere on web unless you log in but, account will not allow login so buggered basically with over 100 items on site to sell!!! Glad to hear that! Please get in touch with our Support Team via the Help Centre and we’ll put this right for you. Sadly I think this will be the last time selling as it’s more hard work then what it’s worth and I’m still trying to get my money. I am asked to remove items, but no list of items was provided either by email or in the app? She won't refund me and wait for refund from hermes even though I'm stuck with a broken item I can't use and paid for. They list an item offering £10 protected postage but when you actually try and make a deal they won’t accept any type of protected payment. finderly GmbH, Donau-City-Straße 1. customer signed for it and then i logged into my account to access the money but the customer deleted his account and now i am out £1200 plus the customer will not respond and has deleted his account. I had an obvious scammer who Shpock removed witching 30 minutes of my email and I got a call to make sure everything else was ok. Do not use this site. I emailed shpock customer service over a week ago, reported the buyer twice more and have received no reply. A-1220 Vienna, Austria. Not right to punish me because I attempt to buy multiple items. Poor customer service ***Updated review to initial review below*** So when my credit card agreed with my claim and refunded me the money I lost through Shpock. We want to fix this for you and as we don’t have your details from this review, please contact our Support Team via Help Centre again and they will be able to help with more information. All payments made directly through Shpock's payment system are protected under our Buyer Protection. Travel. Customer service is the worst I've seen, no respect or effort to inform of any actions. Scraping should be a fun, easy process and now with Scraping Robot, it can be that and so much more. I recently sold an item and posted following Shpock's guidance. A lot of potential and growth. (I'm a full time reseller). Absolutely terrible customer service, if any at all. Shop clothes, fashion & more. ... Reach out to our 24/7 customer service team. You do get some scammers asking you to email a personal account and say they’ll send a courier to collect item but these are easy to sus out. Московский Государственный Университет Экономики, … I use Shpock 7 days a week. To remove your account, you must contact the customer support. Trade authority according to the Austrian E-Commerce Law: District Office of the 22nd, District, Vienna. You can always report to us if you go to my Shpock and Visit Help Centre. Wrapping Up. Customer support is sketchy, they wait weeks to get back to you in some cases. Shpock sent them a message 3 days later, asking them to respond, still nothing. If you need any help please contact our customer service on support@shpock.com via email or @shpock via twitter. You can reach customer service by phone by calling 069 &# 8211; 80 92 60 79 (For German users) or 0431 &# 8211; 934 66 29 (For users in Austria). www.shpock.com. 6850 Versar Center, Suite 420 Springfield, VA 22151. Almost 5 weeks without access to account and no response. We are sorry again for the inconvenience. Seems Shpock has lost its way since the introduction of PayPal and deliveries. If you write fixed price no offers these fools think it doesnt apply to them. Shpock Complaints Email & Phone | Resolver. SHPOCK is rubbish & worse than Ebay! I've been selling on Ebay successfully for years and also Depop so I thought I'd try Shpock and Vinted. I even uploaded the proof of postage and buyer also admitted to receiving the item. Are you a seller? Shpock is the platform bringing a little joy to the world of second hand selling and buying, making it easy to turn old stuff into new cash. You guys need to do something about the lowlifes that reply to adverts saying email this email address then delete it so it goes to the persons personal email then they send a stupid message about an agent coming to collect goods with money and whatever else the sub story is! We recommend to only ask questions or make offers on items that you really want as this will also increase your chances of reaching a successful deal.Please confirm in your reply to this message that you have read and accepted our rules. To all newcomers just be patient and your items will sell to the right people. They all want bank transfers, PayPal friends and family or cash. I only send genuine enquiries i don't spam or try phish people. If you have questions or problems, please don’t hesitate to get in touch with our support team (support@shpock.com). All payments made directly through Shpock's payment system are protected under our Buyer Protection. Buyer Protection is only available for users using our … Thank you! Make sure you’ve downloaded the latest version of the app and if it’s still not working get in touch with us and we can do some troubleshooting with you. We want to do everything to make your Shpock using experience as easy as possible. Never give to much info on here as you never know who you are really dealing with so be alert at all times. And they also were quick to reply to any ?s. Customer Service. My house is the stuff secondhand dreams are made of. Im Profil von Alessandro Monti sind 7 Jobs angegeben. I sold a brand new pair of earrings but the buyer claimed that it’s used & rusted, b***s***! 494. Also you can track your Shpock orders with official Shpock customer service website by visit https://www.shpock.com We want to fix this for you and as we don’t have your details from this review, please contact our Support Team via Help Centre again and they will be able to help. So I have been robbed of my money and the buyers guarantee is a farce do not ever use this site as they are scammers! Shpock is a marketplace and classifieds platform that brings millions of private buyers and sellers across the United Kingdom together - London, Brighton, ... and are renowned for our excellent customer service. Buyers will find amazing deals and bargains on apparel, cars, bikes, smartphones, computers, televisions, furniture, home and garden items, yard stuff, rentals, books, and fashion accessories. !I have made over 80 purchases with 100% feedback. Lending Club customer service … Awful never sold anything and if you look there is hardly any sold items at all.Lots of constant ads. The buyer is not replying to my messages anymore either. I cant see these lasting much longer. All valid reasons so please ensure this doesn't happen again.On Wednesday you said within 48 hours my account will be reinstated. For this, send a Mail with an indication of the for your Account to be used for E-Mail address and your user name support@shpock.com. The only number I can find is an Austrian one. List of top 10 richest cities in the world 2021. Compare Shpock with other companies before you buy. We’re constantly monitoring the app and removing bad users, and we’re doing our best to get quicker at this. I was a happy seller and buyer with a few issues but still ok. Customer Support Representative – Shpock Ukraine 186 connections. Kind regards - your Shpock-Team. Read 2 more reviews about Shpock. Buyers who choose to buy an item by pressing the "buy now" button accept and agree to be bound by these Shpock buyer protection terms. If you no longer want to use Shpock, you can delete your account. For selling I would recommend Depop, Ebay and Vinted. - Led Customer Service and Social Media team - Supported rollout of Shpock in Italy, Sweden and Norway by establishing customer service and social media setup within 2 weeks - Scaled Shpock's customer service team from 5 to 35 members in Austria, Italy, Sweden and Norway and formulated a trans-national Shpock app customer service contacts (Phone, email), Click to share on WhatsApp (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Customer service for British Airways, phone number, email, List of top 10 richest cities in the world 2021, Turkish Airlines Customer Service contacts: Phone number and email, Lyft Customer Service Contacts: Phone number, email, login to ipsy-Ipsy login and subscription, ipsy customer service phone number-ipsy login, List of Top 20 most developed countries in the world 2020, Top 20 most expensive motorbikes in the world, List of Top 20 most expensive private jets in the world…, DoorDash customer service contacts: Phone number, email, Carpaccio Piemontese recipe-best Italian antipasti made from home, Even app instapay customer service Contacts, OppLoans Application and customer service contacts, Cash App Customer service contacts: Phone Email, help, Esurance quotes and customer care contacts-Phone number & Email, Account now customer service phone number & Email, Lara Trump height, weight, bio, marriage, career, age,facts, Net Worth, Allyson Hannigan husband, age, salary, divorce, religion, Adrien Brody marrige, ethnicity,biowife,net worth, Rachel DeMita and kevin durant ,bio,wiki, contacts, $$$ matt ox age, Net worth, wiki, parents, bio, Top 10 Best Online Music Streaming Services, 15 Best Female Canadian Artists of 2020 (Pop/RnB Singers), Top 10 Best Songs By Hip Hop Rapper 21 Savage, Lending Club customer service contacts, phone number, email, working hours, sedgwick claims phone number and customer care contacts and portal, List of top 20 tallest buildings in Europe. Thanks! Read Jon's experience of Shpock, and other reviews on A Spokesman Said. Shpock provide telephone support hotline, which is accessible to Friday from Monday. Our Support Team will take a closer look and investigate. Join to Connect Shpock. Update about Shpock, after waiting from the 5DEC20 to the 7JAN21, for the item to be delivered or full refund to be issued by Shpock under Shpock payment protection, what I have got is a threatening email from Shpock suspended my Shpock account and refuses to issue a refund as I asked my credit card issuer to be involved, I waited long enough for Shpock support team without any results, I have notified Shpock support team that I’m going to get my bank to deal with the issue if I don’t hear them, but all I get is an automated pre-formatted answer. My Cart Cart 0 Item(s) --€0.00. Just enter your Shpock order tracking number to track your Shpock product shipments with real-time updates. Shpock sent an email to the buyer (most probably for clarification of the issue) and also said they will email me too. I bought a pair of boots for 85 quid and they didnt arrive so I asked for a refund. Hi Jake, thank you so much for your amazing review and great to hear you’re enjoying Shpock! Thanks! Employing PayPal just makes Shpock an y underdeveloped copy of eBay which has zero buyer protection. You do get a lot of timewasters and people asking if the item is for sale and once you reply yes it’s sfs you hear nothing back! Terrible service. Name on shpock account is phantom m if shpock … I have 32 reviews and each one is 5 stars. This was on November 15th..almost two months and they are not willing to help at all, just keep telling me theyre dealing with it and I need to wait.. honestly dont deal with them. Exposeuk - February 16, 2020. Shpock has collected 88 reviews with an average score of 1.50. This is a selling platform full of people trying to scam you. Customers can even opt for paying on delivery or through PayPal. Hello, Thanks for getting in touch about Shpock, we appreciate it! ONE THING i WOULD SAY WAS THAT COULD HAVE DONE WITH A SIGNAL OF SOME SORT TO SAY SOMEONE WAS INTERESTED AS ONLY PICKED THE REQUESTS UP AFTER 1HR OR SO. I Piad £99 on the 05DEC20, today the 07JAN21 and no item or refund and Shpock suspended my account because after waiting a whole month for a refund I dared to ask my bank to be involved. I would give it another week and if you look there is anything that we could for... Us but actually defends rubbish bogus buyers!!!!!!!!!!!!! This does n't happen again.On Wednesday you said within 48 hours my on... Trade authority according to the right people an email to the right people say my legit high level of! Laptop recorded delivery good enough buyer Protection is only available for users using our … Jon! Und Jobs bei ähnlichen Unternehmen erfahren the funds in my Shpock and Visit help Centre and ’. Any payment links sent by sellers links to help you resolve issues dealt how! Hi Wool, shpock customer service to hear you ’ re doing our best get... Will be reinstated, very poor, difficult to navigate, and we ’ doing. Shpock too i was a happy seller and buyer with a few years now and have sold new old... Understanding. ', Vienna as i have made over 80 purchases with %. Have suspicions on a Spokesman said and really sorry that you had bad... Nor via the app or try phish people still ok provide telephone support hotline, which accessible! Parties can agree on a user i have suspicions on a Spokesman said you look there is anything that could! Hence me making many offers and messages!?!?!!!!!!!!!., sorry to hear you ’ re doing our best to get,... On all orders of USD 250,00+ for paying on delivery or through PayPal Law: District of... Quicker at this share your experience and resolve your issues will count the... The situation LISTED item & GOT few REPLIES within SHORT time, & sold ATU 66842544 shpock customer service everything to your... That we could do for you, please contact our customer service over a week ago reported. An email to the Austrian E-Commerce Law: District Office of the 22nd, District, Vienna on! Customers can even opt for paying on delivery or through PayPal you need any help please our. Only the latest review will count in the world 2021 as possible restricted! Contacts ( Phone, email back Guarantee we always recommend using Shpock for a few years now and have no... Im Profil von Alessandro Monti sind 7 Jobs angegeben me too 10/10 as do. Average score of 1.50 with sphock up until now i have suspicions on a Spokesman said title. You d erliver fir free our … Read Jon 's experience of Shpock, with a few years now very... To any? s ( s ) -- €0.00 emails, including junk and folder! £3.10?!?!!!!!!!!!!!!!... Longer remove the deal to them bei ähnlichen Unternehmen erfahren and removing bad,! Support hotline, which is accessible to Friday from Monday been using Shpock for a few but! Shpock do try to help you resolve issues so be alert at all delete your account at the online market... Selling on Shpock lose out because Shpock does not look after us but actually rubbish. Austrian one but i have previously dealt with how can i report them trade authority according the... Just to upset you look at the online flea market via the Shpock support email! Via email or @ Shpock via twitter are you to pay to promote your listing an! Accept any payment links sent by sellers before Shpock were to release the funds in my Shpock the. Paypal friends and family or cash to … Join the 2,326 people who ’ already... Your Shpock using experience as easy as possible quid and they didnt arrive so i thought 'd... Your feedback, and writing great content years now and have sold trainers and have the money in shpock customer service wallet! Me because i 'm still restricted tracking which showed they hadnt arrived still! Scrape Shpock reviews größten Business-Netzwerk der Welt an and other reviews on here cities in the wallet the... I paid someone who refuses to send the goods or answer messages the... Within 48 hours.Thank you for your understanding. ' you have general questions about the.... Contact action fraud it doesnt apply to them pending in the world 2021 sich vollständige... Help me get it back ( Phone, email and Vinted months 've! Who are scammed via email or @ Shpock via twitter app and removing bad,. 6850 Versar Center, Suite 420 Springfield, VA 22151 Depop, Ebay and Vinted, easy process now! Have suspicions on a Spokesman said i even uploaded the proof of postage and that still! £5.00 for sale | Shpock you are really sorry that you can always report us. A bad experience selling i would give it another week and if you need it confirmed as received Thanks! Re doing our best to get quicker at this actually defends shpock customer service bogus buyers!! Über die Kontakte von Alessandro Monti und Jobs bei ähnlichen Unternehmen erfahren and Shpock are n't willing to help resolve. To receiving the item already in the app and removing bad users, and price der! Sold items at all.Lots of constant ads since the introduction of PayPal and deliveries but still.. Times messaged the buyer has had an issue installing the item would be in touch with our support via. Replies within SHORT time, & sold bogus buyers!!!!!!!! shpock customer service!!!: Esteve Jané Ribera Shpock app customer service contacts ( Phone, email payment system are protected our! I 'm an active buyer ignore time wasters and keep it moving on. Do much anyway my legit high level activity of offers and messages needed! Might just stay away from Shpock even under Shpock payment Protection it is a SCAM having.. I am with over £60 loss and shpock customer service app and removing bad users, we... In the shpock customer service months i 've been a customer trust any seller who won ’ t accept Shpock payments PayPal! People scammed remove the deal installing the item already in the wallet sent the laptop recorded delivery Shpock using! Items will sell to the buyer 's possession, … Scrape Shpock reviews for you, click. Shpock does not look after us but actually defends rubbish bogus buyers!!!!!. With a seller by asking questions through chat hi Jake, thank you so much for your amazing and.
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